Useful information about your stay
FAQs
Location & how to get there
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Where exactly is Haus Wierer located?
Our Haus Wierer is centrally located in Mayrhofen, yet sits in a quiet side street, making it the ideal base for your holiday. Our address: Waldbadstraße 540, 6290 Mayrhofen.
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How far is it to the main attractions in the village?
Our Haus Wierer is so centrally located in Mayrhofen that you can reach everything on foot in no time at all. We’ve listed the key distances to popular destinations in the village for you here:
- Penkenbahn: approx. 4 minutes
- Ahornbahn: approx. 7 minutes
- Village centre: approx. 2 minutes
- Bakery: approx. 1 minute
- Supermarket: approx. 4 minutes
- Swimming pool: approx. 1 minute
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Do I need a car whilst I’m there?
The answer is quite clear: no. Thanks to the central location, shops, restaurants, après-ski venues, the main attractions and the mountain cable cars are all within walking distance. You’re welcome to leave your car parked for the whole of your holiday.
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Are there any free parking spaces?
Yes, there are parking spaces right next to our building, which are available free of charge to our guests (one parking space available per apartment). If you’re travelling by electric car, you can charge your car at the following stations:
- Einfahrt Mitte / Sozialzentrum (underground car park and surrounding area) – several Type 2 points (up to 22 kW) and some CCS fast chargers (up to 150 kW)
- Europahaus / Dursterstraße (CCS fast chargers)
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How do I get from the train station to the house?
Mayrhofen railway station is within walking distance. Alternatively, you can take a taxi (there’s a taxi rank right by the station).
Apartments & facilities
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What sort of apartments are available?
We offer three flats:
- Anna: 30 m², 1–2 guests, 1 living room/bedroom, 1 bathroom (lower ground floor)
- Franzl: 70 m², 1–5 guests, 1 kitchen-diner, 2 bedrooms, 1 bathroom (mezzanine)
- Nanni: 67 m², 1–5 guests, 1 kitchen-diner, 2 bedrooms, 1 bathroom (1st floor)
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Are the apartments fully equipped?
Yes. All our apartments are modern and functional, so you’ll have everything you need. The kitchens are fully equipped and, of course, there are also TV and streaming options for cosy evenings. And, naturally, bed linen and towels are provided for every guest.
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Do you also provide baby equipment?
Yes, we are happy to provide a cot and high chair on request (subject to availability). Please let us know when you make your booking.
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Is there Wi-Fi?
Yes, reliable and fast Wi-Fi is available thanks to the fibre-optic connection – ideal for working or streaming.
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Are the apartments wheelchair-accessible?
Unfortunately, our flats are not suitable for wheelchair users.
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Is there somewhere we can store our skis/snowboards safely?
Yes, there is a secure storage room for your equipment.
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Are pets allowed?
Yes, pets are allowed on request (€20 per night). Please note that the following rules apply when bringing pets with you:
- You must let us know at the time of booking that your pet will be joining you.
- Please bring your own bedding or sleeping area for your pet.
- Beds, sofas, armchairs and other upholstered furniture are reserved for human guests only.
- Please remove any pet hair and dirt yourself (please report any damage or heavy soiling immediately).
- And most importantly: please do not leave your pet unattended in the apartment.
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Are there any house rules?
To ensure we all get on well together, the following house rules apply at our accommodation:
- We ask that you be considerate regarding quiet hours (no noise, no parties between 10.00 pm and 7.00 am).
- Smoking is not permitted in the apartments.
- Please park your car considerately so that the three parking spaces can be used properly.
Booking & stay
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How can I book my holiday?
The easiest way is to book directly via our website or by sending us an enquiry. When you book directly, you’ll benefit from our personalised service.
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What is included in the price?
The booking price includes Wi-Fi, parking, towels, bed linen, ski storage and final cleaning. Only the visitor’s tax is charged separately.
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Is there a minimum length of stay?
- During the winter season, the minimum stay is 7 nights (arrival and departure on a Saturday).
- During the peak summer season, the minimum stay is 5 nights.
- During the low season, short stays of 3 nights are also possible.
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What are the check-in and check-out times?
- Check-in: Your apartment will be available from 3.00 pm on your booked arrival date.
- Check-out: Please leave the apartment by 9.00 am on your departure date.
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How does the handover of keys work?
The keys will either be handed over in person or left in the key box. You will be sent the access details after you have made your booking or shortly before your arrival.
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Is there a contact person on site?
Yes, we are, of course, available to help you and will be happy to assist.
- Thomas Hermans, +43 664 4279667
- Jakob Hermans, +43 677 61287147
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What payment options are available?
Eure Buchung gilt als bestätigt, sobald die Anzahlung bei uns eingelangt ist (30 % der Buchungssumme, zu überweisen bis 14 Tage nach der Reservierung). Der Restbetrag kann dann vor Ort BAR bezahlt oder überwiesen werden.
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What are the cancellation terms?
- Cancellation is free of charge up to 8 weeks before arrival.
- From 8 weeks before arrival, 50 per cent of the total price will be charged.
- In the event of early departure, we are unfortunately unable to offer a refund; in this case, 100 per cent of the total price will be charged.
We recommend that you take out travel cancellation insurance.
